AskApi

WhatsApp Chatbot For Insurance
WhatsApp chatbots enable customers to efficiently manage their insurance claims, streamlining both routine and repetitive tasks. They offer multiple messaging platforms for communication and seamlessly integrate with backend systems to create claim tickets and expedite the claims management process.
These chatbots provide prompt responses to client inquiries, simplifying the often lengthy insurance process into easy-to-follow steps.

WhatsApp-Based Chatbot For Insurance With AskAPI

WhatsApp chatbot can collect information about the customer’s finances, properties, vehicles, and health status to provide advice on quotas and give an overview of the available insurance solutions that fit their criteria.
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Customized Quotes
AskApi provides 24/7 service about what their policy covers, countries or states of coverage, and premiums. It gives instant replies to the customers. It replies with number of queries which are nourished with AskApi.

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Policyholder Queries
If there is any damage assessment and evaluation is complete, the chatbot can inform the policyholder of the reimbursement amount which the insurance company transfers to the appropriate stakeholders.

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Claims Processing
The insurance company pays an amount to the insurance holder, and the WhatsApp chatbot can send the client proactive information about account updates, and payment amounts and dates.
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Settlement
WhatsApp chatbot can review claims, verify policy details and pass them through a fraud detection algorithm before sending payment instructions to the bank to proceed with the claim settlement
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Fraud Detection
When a new customer signs a policy at a broker, that broker needs to ensure that the insurer immediately starts the policy. Insurers can inform brokers about any issues in the submitted data proactively via chatbot.
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